top of page
![](https://static.wixstatic.com/media/89aa90_a001a27a46b842f9a6e4c21ea40cbb9f~mv2_d_6719_4410_s_4_2.jpg/v1/fill/w_1920,h_1260,al_c,q_90,usm_0.66_1.00_0.01,enc_auto/89aa90_a001a27a46b842f9a6e4c21ea40cbb9f~mv2_d_6719_4410_s_4_2.jpg)
Having problems with Chintaro?
We've compiled a list of steps for you to take.
![](https://static.wixstatic.com/media/89aa90_1007b23926784221a6ab373e73af2281~mv2_d_4643_4787_s_4_2.png/v1/crop/x_0,y_0,w_3378,h_4787/fill/w_282,h_399,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/89aa90_1007b23926784221a6ab373e73af2281~mv2_d_4643_4787_s_4_2.png)
Raise a support ticket.
![](https://static.wixstatic.com/media/89aa90_466e37e2576e415b9af9f84832c671f8~mv2.png/v1/fill/w_58,h_72,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/89aa90_466e37e2576e415b9af9f84832c671f8~mv2.png)
You can raise a support ticket here. Include a screenshot of your issue and a description of what is happening, and a member of our dedicated help desk team will follow it up.
Visit our online knowledge base.
![](https://static.wixstatic.com/media/89aa90_5d9e0b3d3ca14d01a8c3f3ccce1091f1~mv2.png/v1/fill/w_90,h_68,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/89aa90_5d9e0b3d3ca14d01a8c3f3ccce1091f1~mv2.png)
There are hundreds of freely accessible articles about how
to use Chintaro and how to solve common problems on our knowledge base which you can access here.
Give us a call.
![](https://static.wixstatic.com/media/89aa90_5b4f4b9c325c4280bf1e2e67940742c8~mv2.png/v1/fill/w_79,h_79,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/89aa90_5b4f4b9c325c4280bf1e2e67940742c8~mv2.png)
You can call us during Australian Eastern business hours. If we're not there, you can leave a voicemail. It's usually easier
to email us, so you may wish to skip this step.
AU: 03 9111 2656 NZ: 09 888 9296
Email us your problem.
![](https://static.wixstatic.com/media/89aa90_f6ab386115fd4b2d8322cab93be45f6d~mv2.png/v1/fill/w_89,h_89,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/89aa90_f6ab386115fd4b2d8322cab93be45f6d~mv2.png)
You can email us at support@chintaro.com.au. Include a description of the problem, and screenshots showing your issue. Your email will become a support ticket which you can then monitor on the Chintaro help desk.
For instructions on taking a screenshot, click here.
bottom of page